> Defining Code-structure Combinations for Service Requests

Define code-structures for service requests that reflect actual property-building-floor/unit hierarchies.

When defining code-structure combinations for service requests, you must first define a level one property before you can create lower levels.

Follow these steps to define code-structure combinations for service requests.

1. Open the Property hierarchy for service requests form (BXSERQ).

2. Property—Enter the name of the property.

3. Building—Enter the name of the building to associate with the property.

4. Floor/Unit—Enter the name of the floor or unit to associate with the building and property combination.

5. Repeat these steps to create as many structure levels as necessary for service requests.

6. Choose File | Save from the menu bar. Datastream 7i saves the information to the database.